Support

Do not hesitate to ask...

Footage Recorder Support

The support for our product is mainly e-mail based. We will try to answer your e-mails within 24 hours and will support issues such as:

  • hardware capacity planning
  • hardware configuration issues
  • OS configuration issues
  • Footage Recorder installation and configuration issues
  • other issues
Most common questions and answers should be found in the FAQ section, so please check there if you have particular issues or questions.

We can also provide support via scheduled chats using the most popular IM software or telephone support for most persistent problems. Please contact us by e-mail first to arrange such support.